Shipping Policy
Luxury delivered to your doorstep fast, secure, and complimentary on qualifying orders.
Shipping Methods
Choose the delivery speed that suits you best. All orders include real-time tracking and full insurance coverage at no extra cost.
| Method | Estimated Time | Cost |
|---|---|---|
| Standard Shipping | 5–7 business days | Free over $150 |
| Express Shipping Popular | 2–4 business days | $12.99 |
| Next-Day Delivery Fast | 1 business day | $24.99 |
| International Standard | 7–14 business days | From $18.99 |
| International Express | 3–6 business days | From $34.99 |
From Order to Doorstep
Every Avexrio order goes through a meticulous fulfillment process to ensure your luxury items arrive in perfect condition.
Important Details
Orders placed before 2:00 PM EST on business days are typically processed and shipped the same day. Orders placed after this cutoff or on weekends/holidays will be processed on the next business day.
Shipping times are estimated from the date of dispatch, not from the order date. Delays may occur during peak seasons (November–January) or due to unforeseen carrier disruptions. We proactively notify you of any significant delays.
All Avexrio shipments are fully insured against loss, theft, and damage during transit. If your tracking shows no movement for 7+ days or your parcel arrives damaged, contact our concierge team immediately for a swift resolution.
International Shipping
Avexrio ships to over 60 countries worldwide. Here's what you need to know before placing an international order:
Customs & Duties
Import duties, taxes, and customs fees are the responsibility of the recipient and are not included in our shipping charges. These vary by country.
Delivery Area
We deliver to most postal codes in supported countries. Remote or restricted areas may require additional transit time or alternative pickup points.
Packaging Standards
International orders receive reinforced packaging with discreet outer cartons — no brand logos visible externally for privacy and security.
Restricted Items
Certain products like fragrances, aerosols, or lithium-battery items may have shipping restrictions to specific countries due to aviation regulations.
Non-Shippable Items
The following items cannot be shipped to certain destinations due to legal, safety, or regulatory restrictions:
- Hazardous materials, flammable liquids, and pressurized aerosol containers
- Oversized or freight-only items exceeding 30kg or 150cm combined dimensions
- Products containing lithium batteries to countries with IATA shipping bans
- Items subject to sanctions, embargoes, or trade restrictions in destination countries
- Perishable goods, plants, and temperature-sensitive products on standard routes
Frequently Asked
Once your order ships, you'll receive an email with a tracking number and a direct link to monitor your parcel in real time. You can also log into your Avexrio account and view tracking under "My Orders."
Yes! All domestic orders over $150 qualify for free standard shipping. International orders over $250 receive discounted shipping rates applied automatically at checkout.
All shipments are fully insured. If tracking shows no update for 7+ days or the package is confirmed lost/stolen, we will initiate a replacement or full refund within 2 business days of your report.
Address changes are possible if the order hasn't been dispatched yet. Contact our concierge team immediately with your order number. Once shipped, address redirection may incur a carrier fee.
We can ship to P.O. boxes via standard shipping only. APO/FPO addresses are supported for U.S. military personnel using standard delivery. Express and next-day options require a physical street address.
Customs duties, import taxes, and brokerage fees are determined by your country's regulations and are the responsibility of the recipient. These charges are not included in our product prices or shipping fees and are collected by the carrier at delivery.
Need help with shipping?
Our logistics concierge team is available 24/7 to help with tracking, address changes, delivery issues, and international shipping inquiries.
Contact Logistics Team